Job Title : Apprentice Optical Consultant
Employer : Boots Opticians (Corby)
Location : Corby, Northamptonshire, NN17 1NG
Position Type : Apprenticeship
Sector : Retail
Vacancy Reference : VAC-11763
Brief Description : Boots Opticians are looking for an Apprentice Optical Consultant to join their team in Corby.
Qualifications Required : You will need to have achieved 3 GCSEs A*-D or 9-3 including English and maths, or equivalent.
Vacancy Detail : The importance of your role:
This is your chance to be part of something a bit different. You’ll use your passion for service and provide an outstanding level of care for our customers. We think that’s a big opportunity. The customer is everything to Boots, and working with the Practice Manager, Optometrist and Optical Consultants, you’ll create a culture where everyone is friendly and passionate about doing the right thing for them. Together these elements will play a big part in making us No 1 for Customer Care.
What you’ll be doing day to day:
Primarily, you’ll provide information to customers, working alongside the Optometrist, to help them select the best products and services to ensure customers see, look and feel better than they ever thought possible. Secondly, you’ll keep up-to-date with all the various new lines and promotions within your practice, so that you can always provide customers with the most up-to-date information. Finally, you’ll play your part within the team, working together and helping and supporting colleagues to deliver a successful and profitable business.
How will you do it?:
You’ll listen to our customers – and provide the right, up to date information at all times. You’ll select the best products for each customer and this, in turn, will naturally increase our sales and make us profitable. You’ll ensure that the practice is always clean and tidy and that you effectively manage queues at busy periods. This means our customers will receive an excellent service in a great environment.
What you’ll need to have:
We’re looking for really great people, with a friendly personality and experience in an optical business. It’s all about working together as one great team – after all it’s our people that are at the heart of our business. It’s a fantastic opportunity to add to your own development, and a chance to learn more about us as a business. It could open up even more opportunities with us. You’ll need to have lots of computer experience, along with really great communication and customer service skills. And in return we’ll give you NVQ qualifications to help you really develop with us. It isn’t just about experience, we’re interested in seeing a bit more, the real you – and that makes us all feel good.
Positions Available : 1
Working Week : 9:00am – 5:30pm (includes Saturday and will get one a day off in week)
Salary : £150.00 Per Week
Application Deadline Date : 31/03/2019
Possible Start Date : 15/04/2019
Personal Qualities : • Self-motivated
• Dynamic personality
• Able to be part of a team but also work on own initiative
• Good time keeper
• Attention to detail
Skills Required : • Good organisational skills
• Good social skills
• Excellent communication skills
• Numeracy skills an advantage
Future Prospects : Possibility of progression or a full time position may be offered on successful completion of your apprenticeship.
Training to be Provided : Customer Service Practitioner Level 2 plus ...Functional Skills in English and maths (if required). You will also study a range of topics including: Knowing your customers, Understanding your organisation, Meeting regulations and legislation, Systems and resources, Your role and responsibility, Customer experience, Product and service knowledge, Interpersonal skills, Communication
Other Information : With effect from April 1st 2019 the National Minimum Wage (NMW) for Apprentices is £3.90 per hour. This applies to 16-18 year old Apprentices and those aged 19 and over in the first year of their Apprenticeship.
For all other Apprentices the National Minimum wage appropriate to their age applies. The wage for Apprentices applies to both time spent on the job plus time spent training.
Things to consider : Only Candidates who have fully completed the Application will be considered. Please be aware that the closing date is subject to change without prior notice.
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